Relay
A calm command center for agentic work.
A concept for delegating multi-step work without losing the thread. Intent, progress, and intervention points live in one shared plan.
- Role
- Product strategy / Interaction / Prototype
- Focus
- Trust and control
Case study outline
Challenge
Long-running agents create a visibility gap: people can see the request and the result, but not the consequential choices in between.
Design move
Turn the agent plan into a living contract with clear checkpoints, evidence, and a deliberate path for human intervention.
Validate
Whether people can predict the next action, spot risk early, and step in without restarting the work.
Product state / concept prototype